Agent System
The Portal Platform Agent System provides intelligent automation, workflow orchestration, and task processing capabilities. Agents run autonomously to handle background tasks, process data, and execute scheduled operations.
What are Agents?
Agents are autonomous services that:
- Execute background tasks without user intervention
- Process data from various sources
- Orchestrate workflows across multiple services
- Schedule operations based on time or events
- Monitor systems and respond to changes
Core Agents
Email Agent
Handles all email-related operations including sending, parsing, and processing.
Responsibilities:
- Send transactional emails (welcome, password reset, notifications)
- Process incoming emails
- Track email delivery status
- Manage email templates
- Handle bounce and complaint notifications
Data Sync Agent
Synchronizes data between Portal Platform and external systems.
Features:
- Bidirectional data synchronization
- Conflict resolution
- Incremental sync support
- Delta tracking
- Error recovery
Notification Agent
Manages push notifications, in-app notifications, and notification preferences.
Notification Types:
| Type | Channel | Example |
|---|---|---|
| Push | Mobile/Desktop | ”New message from John” |
| Email inbox | Weekly digest | |
| In-App | Application UI | ”Task assigned to you” |
| SMS | Text message | 2FA codes |
Analytics Agent
Processes analytics data, generates reports, and tracks metrics.
Capabilities:
- Event tracking and aggregation
- User behavior analysis
- Performance metrics calculation
- Custom report generation
- Data export
Cleanup Agent
Performs routine cleanup tasks to maintain system health.
Tasks:
- Delete expired sessions
- Remove old audit logs
- Clean up temporary files
- Archive old data
- Optimize database
Best Practices
1. Idempotency
Ensure agents can safely retry operations without causing duplicate effects.
2. Rate Limiting
Respect external API limits to avoid being blocked.
3. Graceful Shutdown
Handle shutdown signals properly to complete ongoing tasks.
Next Steps
- Review Backend Services for API integration
- Check Architecture Overview for system design
- Explore agent configuration examples in the repository