Sign In
Access your account using any of the login methods you’ve set up. Choose the method that works best for you.
Security Reminder
Always verify you’re on the official login page before entering your credentials. Never share your password or OTP codes with anyone — our support team will never ask for them.
Login Methods
Choose the login method that matches how you registered:
Email + Password
Email and Password
Sign in using your email address and password.
Go to Login Page
Open AUTH and click “Sign In”.
Enter Your Email
Type the email address you used during registration.
Enter Your Password
Type your password. Click the eye icon to show/hide password if needed.
Click Sign In
Press the “Sign In” button to access your account.
Two-Factor Authentication (if enabled)
If you have 2FA enabled, enter the code from your authenticator app.
Forgot your password? Use the Password Recovery feature to reset it.
Session Management
After signing in, you can manage your active sessions:
Security tip: Regularly review your active sessions in your profile settings. If you see an unfamiliar device or location, sign out of that session and change your password.
Troubleshooting
I forgot my password. How do I reset it?
- Go to the Password Recovery page
- Enter the email address associated with your account
- Check your inbox for the reset link
- Create a new password following the security requirements
If you registered using Email OTP or Phone OTP (passwordless), you don’t have a password — simply log in using your OTP method.
I’m not receiving the OTP code. What should I do?
For email OTP:
- Check your spam/junk folder
- Make sure you entered the correct email address
- Wait a few minutes — emails can sometimes be delayed
- Request a new code
For phone OTP:
- Ensure your phone has network coverage
- Check that the phone number is correct, including country code
- Wait a few minutes — SMS can sometimes be delayed
- Request a new code
If problems persist, contact support.
I see “Account not found” error. What does this mean?
This error means no account exists with the credentials you entered. Possible reasons:
- You may have registered with a different email address or phone number
- You may have registered using a different method (e.g., Google instead of email)
- The account may have been deleted
Try other login methods or check if you used a different email. If you’ve never registered, create an account first.
My account is locked. How do I unlock it?
Accounts may be temporarily locked after multiple failed login attempts. This is a security measure to prevent unauthorized access.
To unlock your account:
- Wait 15-30 minutes and try again
- Use the Password Recovery feature to reset your password
- If the problem persists, contact support
Prevention: Use a password manager to avoid entering incorrect passwords.
I lost access to my 2FA device. How do I log in?
If you’ve lost access to your authenticator app:
- Use one of your backup recovery codes (provided when you enabled 2FA)
- If you don’t have recovery codes, contact support
- Be prepared to verify your identity using your profile information
Prevention: Always save your recovery codes in a secure location when enabling 2FA.
Can I be logged in on multiple devices?
Yes, you can be signed in on multiple devices simultaneously. Each device maintains its own session. You can view and manage all active sessions from your profile settings.
For security, we recommend:
- Signing out from shared or public devices
- Regularly reviewing your active sessions
- Enabling two-factor authentication